I go to Wikipedia to look at new breaking news events. They are often more relevant and up to date than the traditional commercial news with submissions from people who were often there when it happened. A good example of this was the London bombings - take a look for yourself.

How amazing that this Pier production solution has now surpassed the size and complexity of Encyclopedia Britannica. We want to know who uses it and what for?

Its often the case that one wonders when and where to use a Webcam for effective business communication. We often run training session on our solutions and typically we have not used Webcams to date. This is primarily because there has not been a webcam on the other side of the line and our presenters feel ill at ease with being watched without being able to watch the others. We wanted to pose the question as to what has worked for you and in what circumstance or environment?

Recently I came across the first Webenar free service which has really helped our company step into the digital age. We use http://www.dimdim.com/ which lets us do Web Seminars and invite people easily to view one presenters desktop by others all around the world. Its so simple to operate and it cost nothing. Let me know your thoughts.

We believe that VoIP is revolutionizing the way we communicate. Many Fortune 1000 companies have made this massive shift to get on the VoIP wave as it sweeps across the entire globe. What this means is that these big companies have foreseen the wonderful benefits of VoIP to help them save millions of dollars on their long distance phone calls.

According to Michael Powell, Chairman of the Federal Communication Commission (FCC) in the U.S., VoIP has represented the most significant paradigm shift since the invention of the telephone in the whole history of modern communications. In addition to that, industry experts Frost & Sullivan predicted that by the year 2007, approximately 75% of the world's voice traffic would be coming from VoIP traffic. To make this even better, by the year 2020, Forester Research Group says that virtually all calls will go through the Internet.

No wonder this is one technology that gets the whole world embraced. Do you want to be a part of this revolution? If so, then let's get started let us know your thoughts?

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Last week I was in a Webex meeting where we were presenting a product to a prospective client. We had a potential partner listening in on the demonstration and the prospect had not signed into the meeting yet. As host I had explained who the silent partner was to all participants. The prospect was the last to enter the Webex meeting. As their name appeared in the conference one of the people on the call asked the silent partner a question. At that point there was no danger of the silent partner saying something they shouldn't because the little phone had not appeared next to the prospect. The silent partner continued to talk and during them rambling on about how excited they were at the prospect of working with the new prospective client (which we didn't want the prospective client to hear) the little phone appeared next to the prospect. Who is to blame here? Should I have muted the silent partner to start with? Should the participant who asked the question of the silent partner after the little man next to the prospects name appeared, have realised that the prospect was in the imaginary room? You tell me :

I personally prefer to call them Collaborative Business Networks than Social Networking when it comes to using them at work. I read the following recently and thought it deserved comment:

 Although online social networks are relatively new to business, the MySpace and Facebook generation has grown up with them. By the time these individuals enter the workforce, online social networking will simply be a part of the fabric of business, and the organizations that have determined how to best integrate them into their operations will be the ones that are most successful.

Recently I read what I felt summed up an area I feel is close to our operations heart. Retaining Intellectual Capital

 I would value your thoughts on the following:

Only a fraction of an organization's "knowledge" exists in databases. Another fraction exists in the form of explicit documents and reports that may be found on an organizational intranet. The vast majority of organizational knowledge, however, exists only in the heads of its members. Inside an organization, online networks with even basic profiles of its individuals' experience, location and interests can greatly reduce the time required for organizational problem-solving, through enabling faster connection between a questioner and the person who has solved similar problems in the past.

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